United StatesIt’s all at your fingertips. Lock or unlock your bike, check the battery level, and find where you parked it – all from your phone. Keep an eye out for regular updates geared to take your VanMoof riding experience to the next level.
No matter where you are in the app, it will assist you with your smoothest ride yet:
Home
• No keys are needed, your bike smartly recognizes you. Unlock your bike with just a tap or create a personal unlock code to easily unlock your bike without your phone.
• Check how much battery your bike has (and Powerbank if you have one).
• View your current speed, distance, and ride duration on your in-app live dashboard.
• Adjust your bike settings instantly on the home screen. You can change your motor assistance, gears, lights, bell sound, and other bike sounds.
Rides
• Look back at every trip with a detailed ride overview.
• You can view every journey, including the time, distance, maximum and average speed, if you stopped, and how much battery it cost.
• See how you compare to other VanMoof riders in your city and across the World.
Garage
• Find all of your bike information, change your bike settings, and view your My VanMoof profile.
• Share your bike with your friends and family.
• Mark your bike as missing and send in the Bike Hunters.
• If your bike has Apple Find My, you can see the current status.
Supported bike models
• VanMoof S5 & A5
• VanMoof S4 & X4
• VanMoof S3 & X3
• VanMoof S2 & X2
• VanMoof Electrified S & X
• VanMoof Smart S & X
• VanMoof Smartbike
Disclaimer: App features are dependent on your bike model.
The quality of the ride is fantastic, however there are too many problems with the electronics! The 4 gear hub is too fragile. Bike is fine for beginners but if you are used to cycling non electric you can break the rear hub numerous times! When it works, It is great for commuting to work.
Delighted that the new firmware download has brought the bike back to life.
what about S3 users? our e-shifter is acting up too! what about an update on the future of the company? on the availability of parts? this is not what I signed up for
Stopped connecting to my S5 after the latest update.
Good app, hope it will remain online!
Vanmoof is Bankrupt ...
I'm writing this review to share info with Vanmoof owners. Though the company is experiencing hard times (and you have every right to be concerned), before you write a 1-star review, just know that even if their servers go down, another app called Bikey can securely store your key. It's developed by Cowboy and all it does it store your key. Give it a shot if you're concerned about being locked out of your bike, given VanMoof's current situation.
- Setting your unlock code just got easier, with a step-wise approach and better instructions.
- We’re building up a new help center, until that’s ready we disabled the current help page.
- Bug fixes for the map
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