United StatesEnjoy the convenience of accessing your accounts on the go with the Citi Mobile® App.
We’re constantly improving our mobile app to offer you a more personalised, easy and intuitive experience that keeps you on top of your finances.
Manage your account
• Log in securely and quickly with Face ID®, Touch ID® or your fingerprint
• Activate your new cards, select or reset your Card PIN
• Conveniently check your balance, monitor transactions and view your statements
• Receive alerts so you can be notified of activities on your account
• Temporarily lock and unlock your credit card or report it lost or stolen
• Access personalised offers and discover other benefits
Make payments and transfers
• Tap ‘Convert to Instalments’ on your dashboard to easily convert credit card transactions and statement balances into monthly instalments
• Add your Citi Credit Card directly to Apple Pay via the Citi Mobile® App and enjoy fast and easy payments
• Convert up to 90% of your available credit from your Citi Credit Card/Citi Ready Credit Account into Citi Quick Cash. Quick Cash allows you to access cash and repay in monthly instalments
• Use Citi PayAll to earn Citi reward Points or Qantas Points when you pay your rent, education expenses, taxes, electricity bills and more with your Citi Credit Card. Fees are applicable
• Use your Citi reward Points to offset purchases made on your Citi Credit Card
Citi branded deposit and home loan accounts have now moved to NAB, please visit citibank.com/nab for more information.
The use of the Citi Mobile® App is for our customers only. Content provided via the app is not specifically created for any territory other than where we operate / are licensed to operate.
National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) is the credit provider and issuer of Citi branded financial and credit products. NAB has acquired the business relating to these products from Citigroup Pty Ltd (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to provide transitional services.
Our/us/we means NAB unless the context otherwise requires it.
“Citi”, “Citibank”, “Citigroup”, the Arc design and all similar trade marks and derivations thereof are used temporarily under licence by NAB from Citigroup Inc. and related group entities.
Hard to find things and no way to message for support within the app
Definitely the worst banking app ihe used. font of transactions is too big and no icons for purchase types, no categories etc. doesn't show a clear view of transactions compared to other modern banking apps. Needs an overhaul and needs dark mode.
Racist organisation which I'm not going to do business with.
Since been taken over by NAB the performance response time of the APP has been appallingly poor! It's rubbish.
No way to contact via the app and suggested link doesn't auto open
dropped off completely. major improvements required
I was unable to update/edit my Postal address to a PO Box number in the profile section of the app. It alliwed me to enter the correct information several times and save to update, but still did not show my PO Box number just basic town and postcode info. Same problem with website when update (edit) attempted on my desktop computer.
Minor enhancements and bug fixes
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