Shell Recharge is with you for the journey – wherever and whenever you need to recharge your electric vehicle. Our user-friendly mobile app allows you to locate charging stations, initiate and end charging sessions, check real-time charging status, and view charging history. Access nearly 60,000 charging stations across North America. With the Shell Recharge app, driving an EV has never been easier. Features allow you to: • Locate a charger: View all available Shell Recharge charging stations and stations of our roaming partners on the map and bookmark your favorites • Customise your view: Filter charging stations by plug type to find the best options for your car • Check pricing: See the estimated cost for charging before you start • Seamlessly start a session: Us the mobile app to start a charge by scanning a QR code or inputting a charging station ID • Get a real-time view: View you current charging session status • Control your account: Access your payment history and receive timely push or email notifications related to your account and charging sessions
Horrible App and Charging Experience
This app constantly crashes, times out after a few seconds, locks up, and is just overall bad. There is nothing seamless about with the integration between the chargers and the app. One star is being generous.
Tough start
Staying Ripken Baseball in Maryland and there are a whole bunch of Shell chargers that require this app - but the app doesn’t seem to know they are there. Nothing comes up.
Great when it works
At least 20% of the time the fast charger simply won’t connect. There’s some kind of error. I have never had any problem with the slow chargers, though
Immediate Sign Out
Signs you out the second you look away and doesn’t keep any of your login info, so you have to completely re-enter username and password every time you open the app.
Chargers offline/ payment token cannot be found
2 out of the 3 charges where broken. The one that was online couldn’t start because the app cannot receive payment. You don’t want my money, fine well thanks for the VIP parking at least.
Poor software quality
The app isn’t great. The chargers are worse. One near us is perpetually broken. Customer support rebooted it to see if that’d help. The reboot revealed the unit running an ancient version of Windows 7 Embedded, an operating system that went end of life at the start of 2020. She’ll needs to step up its work if it wants to participate in the EV charging space.
Lacks Passwords and Face ID
Lack of basic functionality for logging in is ridiculous. Just a renamed Volta app with no improvements.
This update includes bug fixes and usability improvements.
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