United StatesWelcome to the Krispy Kreme® app! The best thing since our hot doughnuts. Download now to experience the easiest way to get free treats with the Krispy Kreme Rewards program, plus enjoy easy ordering for pickup and delivery. Krispy Kreme Rewards Join today to start earning points toward free treats with every bite and sip. Earn a reward in as little as one visit and redeem your points for your Krispy Kreme favorites. Get a doughnut on us just for joining, plus we’ll make your birthday extra sweet! Your Order, Your way Skip the line and order ahead with pickup or delivery so you can enjoy your treats even faster. Stay in the Dough Be the first in line for exclusive offers, access to our new limited time doughnuts and fresh updates! Enable push notifications and never miss out on any sweet offers. Shop Locator Find the nearest Krispy Kreme shop wherever you are so you can always know when hot, fresh doughnuts are coming off the line with Hot Light notifications.
Why the promo codes??
You cannot apply promo codes using the app. It’s useless!
United StatesApp offers weekly special you can’t buy
If I click on the weekly special on the app’s front page, it takes me to a page to select the pickup location and pickup time. I do so, then the app takes me to a page to select my donuts. The weekly special is nowhere to be found.
United StatesStill cannot log in
Just updated the app and this is the message I still receive App not active: This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated.
United StatesLogged Me Out
The App logged me out of my account and won’t recognize my log in information. Will not let me log in with my Apple ID either. When I tried to reset the password I receive an email stating: “ however our records indicate that a Krispy Kreme Rewards account associated with this email address does not exist”.
United StatesSo many login issues
There are always login issues. When I originally signed up I used my Facebook login. Frequently (at least twice per year for lengthy amounts of times) the app and website glitches and is unable to log me in via Facebook. I try to use my email to log in only to be given an error code that I must login using my original method. Why can’t KK just keep the their app updated? Last time this happened it took 2-3 MONTHS for them to fix it. Customers just want to order doughnuts and keep track of rewards.
United StatesCustomer service never responds
Do not tell me to leave you a note via that online link. I have and nobody ever gets back to me. Terrible customer service and never get my rewards.
United StatesWon’t take payment, no ApplePay
Wasted time in this app. Doesn’t take modern payments. Then manual CC checkout just failed for no reason given.
United States
May 13, 2024
May 12, 2024
May 11, 2024
The Krispy Kreme app just got sweeter with all-new Krispy Kreme Rewards and updates to enhance your digital experience! It’s the sweetest and easiest way to your favorite treats.
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