Google Fi Wireless offers flexible, secure phone plans built to help families stay connected. All our plans come with great coverage, family safety features, and easy ways to manage your plan in the app. Get nationwide 5G for supported phones, 4G LTE, hotspot tethering, and full connectivity for select smartwatches on all plans.* Plus, enjoy automatic international coverage while you travel. Features included in all plans at no extra cost: • Turn on spam blocking to stop calls from robocallers and scammers** • Create data budgets for plan members • Enable the Fi VPN for a private online connection*** Use this app to easily add members, manage your plan, and do more: • Activate your service • Manage safety settings • Find phone deals • Switch plans • Check data usage • Get in touch with support 24/7 Note: You'll need to sign up for Google Fi Wireless before you can use the app. Google Fi is only available to U.S. residents, and isn't intended for extended international use. * 5G service not available in all areas. 5G service, speed, and performance depend on many factors including, but not limited to, carrier network capabilities, device configuration and capabilities, network traffic, location, signal strength and signal obstruction. Actual results may vary. For info on Fi speeds, see our Broadband Disclosure. Hotspot tethering counts towards your monthly data usage. On Simply Unlimited, you can use up to 5GB of hotspot tethering. ** Blocks spam known to Google; may not detect all spam calls. *** Restrictions apply. Some data is not transmitted through VPN. Use of VPN may increase data costs depending on your plan.
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Don’t, it’s absolute trash. You can’t use it. You can get better with T-Mobile or AT&T
United StatesPoor customer service
When the sims break (which they do regularly) they simply tell you to order a new one, which they send out at an extremely leisurely pace, and do not reimburse you for the period they do not provide the service due to their fault. No other complaint but this isn’t exactly a minor problem. Considering moving to a more reliable provider.
United StatesSpam filtering doesn’t work!!!
There should be a MUCH easier and simpler way to block and report spam calls. I turned on spam filters in Google Fi and on my iPhone settings, yet my google fi voicemail box is FILLED spam. It’s annoying. For such a big, mature service, I’m shocked that the user experience is so poorly executed for blocking, reporting, and deleting spam.
United StatesFunctionality and service are abysmal
Very difficult transition from TMobile and thinking strongly of returning. We have had a bunch of technical glitches that Google can’t help with, such as a very important contact whose texts I can’t receive. In addition, you’d think a company like Google could design a functioning app. When using the support chat on the Google fi app, there is NO WAY to return to the conversation if you leave briefly to troubleshoot — at their suggestion! Huh?? There is also no way to revisit a previous conversation — it says they are working on the issue, and to basically leave them alone. Cheap, but you get what you pay for.
United StatesNeed more user control
Please let us turn off voice mail! Most of us don’t want this feature anymore.
United StatesPoor service
Had no connectivit on their international plan, spend so many hours with customer service trying to resolve issues but no luck. Didn’t even provide a proper refund. Avoid
United StatesFunctionality and service are abysmal
Very difficult transition from TMobile and thinking strongly of returning. We have had a bunch of technical glitches that Google can’t help with, such as a very important contact whose texts I can’t receive. In addition, you’d think a company like Google could design a functioning app. When using the support chat on the Google fi app, there is NO WAY to return to the conversation if you leave briefly to troubleshoot — at their suggestion! Huh?? There is also no way to revisit a previous conversation — it says they are working on the issue, and to basically leave them alone. Cheap, but you get what you pay for.
United States
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