T-Mobile DIGITS is an application that gives T-Mobile customers the power to leverage your phone number on all your devices, including smartphone, tablet, laptop and desktop computers, plus wearable devices. DIGITS empowers T-Mobile customers to utilize up to five phone numbers on a single device or multiple devices all with the same number so that you can receive calls from work, home, and more, all in one place. DIGITS is ideal for: • Small businesses – keep work and personal separate, plus share your work line • Home phone replacement – contact all family members anytime, anywhere • Teams & clubs – Contact your coaches, leaders, and teammates at the touch of a button • Privacy shield – use for online shopping or social apps Use DIGITS to: • Make and receive voice calls • Send and receive text messages • Check voicemail • See missed calls
Numerous flaws and numerous complaints from numerous users
Beware you cannot receive texts from shortcode numbers and providers. Because owners must pay for shortcodes, spammers don’t use them, but legitimate service do, often to verify logins and accounts. For example, Google Voice verifies via shortcode, which T-mobile DIGITS refuses to process, so users cannot port directly to Google Voice. DIGITS breaches privacy by auto-uploading my entire primary contact database, then shares it with other devices added to the line; but then won't share contacts back to the original device. This won’t suffice as a household or family service, unless you plan to share your contacts. Alas subsidiary users can’t share in reverse from their device back to the account. The app also suffers many small flaws. It misformats text bounding boxes, wraps text beyond screen, hides the cursor under the keyboard so users cannot see typing nor select an insertion point. Argh, i give up. Please someone comment with a good way to port to Google Voice.
Misleading site or tech support
Could never activate the digits line on this App or the website. Just said "Oops something went wrong, call Support". Well, I called and they said I can only activate it on a watch and can only use it on a watch, when their website says you can use it on any compatible device. 30 mins with support got nowhere other than frustration. Asked to cancel the line right there and then. Will be using some other service for my secondary phone line.
Business line
Terrible I’ve had this line for a year and some change. I have to uninstall it, echoing when I converse with certain phone lines. Doesn’t save my texts or calls. Gets stuck
Needs more features to stop spam
Need more features for spam. I need to be able to block and send calls to voicemail immediately versus being forced to allow them to ring.
Terrible App
The app logs out every day/few hours. If you plan on getting calls for a business or something, I’d recommend something more reliable.
Nope.
This app is a joke that's not funny.
Still to unreliable
Maybe consider putting an AI model behind this app and use Machine Learning. Clearly developers are not engaged full time based on repetitive bad reviews.
- Crashes related to login, sending messages and receiving calls. - Improved latency in sending media. - Contact refresh and update issue.
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